Case Studies
Proof, not promises
Real deployments in production. Some clients are named, others anonymized where agreements require it; references are available under NDA.
By operational challenge
12 cases
Claims47
36k+
claims reviewed by AI
A US travel-medical TPA
A US travel-medical TPA cut its turnaround from around 15 days to under 5, with Claims47 as its claims system of record
36k+
claims reviewed by AI
−61%
cost per claim
Claims47
4
case types fully supported
Vet invoices coded and priced against the client's own tariff catalog, CRM-native
4
case types fully supported
100%
CRM-native deployment
AI Document Processing
80%
less human workload with AI assistance (up to)
Handwritten health declarations read, analyzed and triaged for medical advisors
80%
less human workload with AI assistance (up to)
100%
handwritten intake covered
Conversational AI
3
omnichannel routes
Voice, chat, WhatsApp and email complaints unified into one orchestrated journey
3
omnichannel routes
24/7
service availability
Claims47
12k+
claims per year
A leading Spanish assistance TPA
Auto-assistance reimbursement moved from email-driven processing to an AI-orchestrated journey
12k+
claims per year
6-8
weeks to production
Conversational AI
55k
annual cases in scope
A leading European home-assistance group
A zero-touch voicebot opens glass-breakage claims end to end, booking included
55k
annual cases in scope
−67,8%
cost per operation
AI Document Processing
30k+
employees per month capacity
Bulk employee onboarding: thousands of contracts and payslips turned into API-ready data
30k+
employees per month capacity
7
countries covered
AI Document Processing
5
regulatory sources
Five regulatory sources orchestrated into one enriched record per medicine for Market Access
5
regulatory sources
Daily
automatic refresh
AI Workflow Agents
50h
manual work saved per month (peak)
Temporary employment contracts generated automatically between planning and payroll systems
50h
manual work saved per month (peak)
AI Workflow Agents
4mo
end-to-end delivery
A US displacement-housing specialist
Displacement housing end to end: carrier intake, AI property search, landlord outreach, adjuster approval
4mo
end-to-end delivery
Claims47
60s
portal to legacy system (EDI)
A US-administered international health plan
International medical claims: from three manual steps to under one minute end to end
60s
portal to legacy system (EDI)
2×
claims per adjuster and day, first weeks in production
90%+
ICD-10/CPT coding accuracy
Claims47
50s
typical resolution, under 50s, from 15 min manual
A top-3 global insurer · card network program
Travel certificates in seconds: identity, payment and flight validated across 30 countries
50s
typical resolution, under 50s, from 15 min manual
97%
certificates issued same day
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