Insurers face growing pressure to reduce underwriting risk, streamline customer service, control claims costs, and adapt their product portfolios to evolving customer behaviors.
At M47, we help insurance companies address these challenges through our specialized AI solutions and deep industry knowledge, enhancing operational efficiency, improving customer and employee experiences, optimizing risk assessment, and enabling smarter, data-driven decisions across the value chain.
Boost both NPS and eNPS by streamlining interactions, reducing wait times, and supporting agents with intelligent tools.
Automate repetitive and low-value tasks across claims, underwriting, and customer service to reduce back-office and contact center costs by up to 30–40%.
Detect fraud, assess damage, and flag abusive behaviors with AI, improving accuracy and reducing loss ratio.
Monitor customer behavior and risk signals across touchpoints to refine pricing dynamically and increase portfolio profitability.
AI-enhanced underwriting processes allow better risk profiling and faster decision-making without compromising accuracy.
Instantly scale support during claims surges or peak periods with AI agents and automation, ensuring consistent service quality.
Our specialized AI for insurance claims management, designed to streamline, automate, and optimize the entire claims lifecycle.
Our specialized AI for complaints management. Complaints47 streamlines the handling of customer complaints with AI.
Our specialized AI for chatbots and voicebots, designed to deliver seamless, omnichannel conversational experiences.
Our specialized AI for document fraud detection. DocFraud47 identifies risks of fraud in invoices, medical reports, and any document.
The Health sector and its key industries, including Pharma & Biotechs, Hospitals
(either public or private), and Healthcare Insurers, are facing severe constraints
leading to serious shortage of resources and increasing costs year on year.
At M47, we approach the healthcare market and its challenges through our
unique AI lens. Whether making more efficient administrative tasks or contributing
to improving clinical research and healthcare delivery processes, M47 blends its
genuine AI knowledge and its Life Sciences expertise to conduct ethical and
responsible development of our AI in Health for the sake of all stakeholders.
Boost physicians and nurses' quality time for care delivery by live recording and summarizing of consultations.
Automatic ICD-10 MC and CPT coding of updated EHRs following a clinical intervention/consultation.
Multilingual chatbots and smart agents' guidance to address patient queries and medical follow-up.
Real-time monitoring of clinical trial participants for potential drug adverse events.
Matching elegibility criteria of participants to reduce screening failures in clinical trials down to 5%.
Prompt patient reporting at discharge time from emergency department for further healthcare treatment.
Our specialized AI automatically maps medical terms to standardized codes (e.g., ICD-10-CM, CPT), ensuring precise data representation with minimal manual intervention.
Our AI-powered real-time agent guidance system designed for patients experience teams
Our specialized AI for chatbots and voicebots, designed to deliver seamless, omnichannel conversational experiences.
Our specialized AI for intelligent document processing. DocProc47 can classify documents, extract and normalize data.
